Can I change or cancel my order after it’s been placed?

While we can’t guarantee changes after processing begins, we’ll do our best to assist you.

Please contact us immediately.

How long does it take to process and ship my order?

Typically, items are shipped within 2-5 business days from the time of placing the order.

Standard shipping estimates 2-5 business days to be delivered.

Please anticipate 1-2 weeks from time of placing order to delivery.

Do you offer international shipping?

We do not provide international shipping at this time.

We have a 14-day return policy, which means you have 14 calendar days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused.

If your return is accepted, customer will provide return shipping. We do not charge any restocking fee.

Please note that returns must be sent to Honolulu, Hawaii.

To start a return, you can contact us at info@hawaiicollective.store